RECOVERIES OFFICER

📍 ⏰ Expires 24 September 2026

Description

Two Strings Financial Services is looking for a highly driven, results-oriented and assertive Recoveries Officer to join our team. Key Responsibilities Manage and recover overdue and non-performing loans. Conduct aggressive but professional follow-ups with defaulting clients and guarantors. Negotiate and implement appropriate repayment arrangements in line with company policy. Identify, trace and follow up on pledged assets and collateral. Coordinate the repossession and recovery of pledged assets in accordance with applicable laws and company procedures. Liaise with lawyers, courts, law enforcement agencies and other relevant stakeholders. Prepare documentation required for litigation and debt recovery proceedings. Regularly report on portfolio quality, recoveries and outstanding cases. Recommend appropriate action on long-outstanding and high-risk accounts.

Requirements

At least 2 years of experience in debt collection, loan recoveries, microfinance, banking or a related financial-services environment. Good understanding of litigation and debt recovery processes. Strong negotiation, communication and client-management skills. Ability to work under pressure and meet demanding recovery targets. Assertive, persistent, disciplined and results-driven. Ability to handle difficult clients professionally. Knowledge of loan documentation, guarantees and security instruments is an added advantage.

Provisional Driver's licence

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