Branch Manager

Description

Applications are invited from suitably qualified and experienced individuals to fill the position of Branch Manager. Key Responsibilities • Drive branch sales by achieving sales targets and promoting associated products and services. • Build and maintain strong customer relationships through exceptional service, post-service follow-ups, and effective complaint resolution. • Oversee daily branch operations to ensure efficient service delivery. • Manage inventory by maintaining optimal stock levels, ordering stock, processing returns, conducting regular stock counts, and implementing loss prevention measures. • Lead, recruit, develop, coach, and manage branch staff to ensure high performance and employee engagement. • Monitor branch financial performance, analyse sales data, and implement strategies to improve profitability. • Conduct periodic store audits to verify stock accuracy, monitor expenses, identify discrepancies, and ensure compliance with company policies. • Ensure compliance with all company policies, statutory requirements, health and safety standards, and ethical business practices. • Collaborate with senior management to implement business strategies and drive branch growth.

Requirements