Receptionist

Description

Our client in the medical insurance sector is looking for mature , qualified and experienced candidates to fill in the position of Receptionist. The role involves handling inquiries, assisting members with claims and benefits, managing front-desk operations, and ensuring a professional and welcoming environment. Answer and direct phone calls, emails, and inquiries Provide accurate information about medical aid plans, benefits, and procedures Manage reception area to ensure it is clean and organized Maintain and update member records and databases Handle incoming and outgoing mail Capture and update client information in medical aid systems Process claims or forward them to relevant departments Ensure data accuracy and confidentiality

Requirements