BRANCH OPERATIONS OFFICER
đź“Ť harare zimbabwe
⏰ Expires 25 March 2026
Description
Assisting the Branch Manager in the formulation of long and short-term strategy plans in line with the broad Retail objectives.
Managing branch net profitability on interest and Non-Funded Income through monitoring and performing tick back of the relevant reports to avoid any revenue leakages.
Preparing branch annual budgets, monitoring and undertaking periodic review of performance of the branch relative to the budget/targets and implementing controls necessary to sustain a positive variance.
Mobilizing demand deposits in line with the month’s baseline target through supporting the Branch Manager’s initiatives.
Growing total Branch accounts through business development initiatives such as daily customer calling and periodic customer visits.
Requirements
Degree in Finance/ Accounting/ Business or relevant, (Diploma considered with exceptional experience)
Corporate professional qualification e.g. IOBZ, CCA, CIMA or CIS
Minimum of 2-5 years of progressive experience in retail banking, with at least some experience within a micro-finance institution
Proven track record of meeting commercial targets in a competitive market with exposure to lending practices and deposit mobilization
Deep, current knowledge of Zimbabwean banking regulations and risk management frameworks
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint), banking systems, and social media platforms
Required Competencies & Skills
Results-oriented with ability to motivate teams toward consistent performance excellence
Digital literacy with proficiency in core banking systems, CRM platforms, and data analytics tools
Strong fit to SuccessBank's desired corporate culture and values with commitment to transparency and integrity.
Employer: success bank